Delivery Info

All titles are available by instant download as the  primary delivery method however you can also optionally order your titles to be delivered on DVD or USB Flash Drive. There are no postage charges for DVDs or flash drives. The price of the additional media is all inclusive and covers the costs of the media, replication time,  packaging and postage.

DVDs
Most titles, due to  size, require multiple DVD's and we charge $2 per DVD which includes  mastering and postage charge. All DVD's are professionally produced along with automatic installers so all you need to do is to insert the  DVD into your drive and follow the prompts for installation. USA  customers please allow up to 10 days for delivery. Outside the USA please allow up to 21 days.

USB Flash Drive
We  charge for the cost of the flash drive (from 8 Gb up to 128 Gb  depending upon the size of the area) plus a small fee for the process of  placing your scenery onto the flash drive. Your scenery will have an auto installer on the flash drive so all you need to do is plug in your  flash drive and select the autorun option to commence the installation  of your scenery. USA customers please allow up to 10 days for delivery.  Outside the USA please allow up to 21 days.

Also...
If  you order optional DVDs or USB Flash Drive you will also always receive  download links. You do not need to contact our office if you ordered  DVDs or flash drive and received download links. If your final  invoice/order shows that you ordered DVDs or flash drive then your  requested media will arrive in the mail within the above mentioned time  windows based upon your location